What this program is
Heartland Storage Solutions sends text messages to customers and to people who have joined a waitlist and asked to be notified. Messages include:
- Confirmation that we received a voicemail you left us
- Notice that units are available at a location you asked about
- Confirmations for reservations and rentals
- Unit access and account information
- Billing and payment reminders
- Occasional information about our locations and services
How you sign up
You sign up by checking the box asking to receive text messages on a form at heartlandstoragesolutions.com, or by giving us permission in person or over the phone. If you call us and leave a voicemail, we reply once by text to confirm we have it. The box is never checked for you, and you can join the waitlist or rent a unit without agreeing to texts.
Message frequency
Message frequency varies. Most people receive a handful of messages a year. If you are a current renter you may receive more, tied to your account and billing.
Cost
Message and data rates may apply. We do not charge for text messages, but your mobile carrier may.
How to stop
Reply STOP to any message and we will stop texting you. You will get one final message confirming it. To start again, reply START.
How to get help
Reply HELP to any message or call (888) 721-5752.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and depends on your carrier and your device.
Your privacy
We do not sell or share your mobile number or your consent to receive text messages with any third party for their marketing purposes. See our Privacy Policy.
Supported carriers
Messages are supported on major US carriers. Service may not be available on all carriers or all devices.
Contact
Heartland Storage Solutions
210 E. 5th St. Suite 3
Carroll, IA 51401
(888) 721-5752